Flightmapping > News > June 04 > Ryanair Name Change

Ryanair improves name change policy and introduces route change facility

Source: Ryanair.com

Ryanair today announced improved facilities for customers wishing to change a passenger name on a booking, and a new facility which will even allow passengers to change routes. These new customer friendly initiatives are the result of extensive customer feedback.

Improved New Name Change Facility:

• Name changes are available across all Ryanair call centres, up to 3 hours prior to the scheduled departure time of the first flight in your Ryanair booking (subject to call centre opening hours).
• New all-in name change fee £35/€50 (or local currency equivalent), per name change.

New Route Change Facility:

• Complete route changes are now possible via www.ryanair.com up to 12 hours prior to scheduled departure of your first flight. Between 12 and 3 hours prior to your scheduled departure you can change your booking by contacting your local Ryanair reservations center (subject to call centre opening hours) web fares/discounts do not apply to call centre changes.
• Route change fee charge of £15/€22 (or local currency equivalent) per flight per person + the difference in price between the original fare paid and the lowest available fare for the new booking at the time.
  

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